Blog Articles

Stop Working on the Weekend!

A few weeks ago my wife and I went out to dinner to celebrate our anniversary. When we got to one of our favorite restaurants, all the tables were full and we ended up sitting on two quiet stools at the end of the bar. We had the most wonderful evening, and our waitress surprised […]

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Intentional Culture Creation for Senior Sales Leaders

Culture! Culture! Culture! Culture! Everyone you follow these days, from business gurus to corporate executives, talks about the importance of organizational culture. If you’re a regular reader of this blog, you’ll find no less than two dozen articles that in some way address culture. It’s key to leadership and motivation. It’s key to hiring and […]

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How to Change the Habits of Your People (or Yourself!)

Change, like death and taxes, is one thing you can always count on in life and leadership. Especially today in the dynamic marketplace in which we work, we must change or die. Just ask Research in Motion, the makers of Blackberry. The people dynamics of change, however, are extremely challenging, because we’re asking team members […]

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Organizational Entropy and Its Antidote: Leadership

There are laws that govern the physical universe and laws that govern the organizational universe. Sometimes these laws are exactly the same. Here’s one that rules both worlds: the law of entropy. Simply stated, the law of entropy declares that every system left to its own devices moves from order to disorder. True in the physical […]

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The Five Biggest Hiring Mistakes and How You Can Avoid Making Them

The most repeated question I’m asked everywhere I travel in my consulting practice is this: How do we hire good people? With unemployment at historic lows and generational transitions sweeping through the workforce—Baby Boomers retiring from jobs with literally no one to fill their place—hiring has become a critical business priority. The “war for talent” […]

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My Most Costly Multitasking Mistake … Almost!

I just landed at O’Hare airport in Chicago. After getting off the airplane, I did three things. I ordered an Uber, read my email, and checked my text messages. Flipping back to Uber to see how soon my driver would arrive, a dialogue box popped up asking for my name, address, and phone number. “I guess […]

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