Blog Articles

How to Win the Morning: The CEO Solution

There she sat across the table from me. Frazzled, frustrated, and utterly exhausted. This gifted, passionate leader had been the CEO of her company for only a few months, but she was already running on empty. And wondering … Wondering if the role was right for her. Wondering if she had what it takes to […]

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Stop Using ABC and Start Using ABG

Classic sales dogma says this: ABC. Always be closing. If you’re still following that acronym, please stop. Now. You’re ruining sales for the rest of us. Replace it with this: ABG. Always be giving. ABG Versus ABC Here are four critical differences between ABG and ABC: Always be giving starts by providing important, valuable information […]

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Life and Death and the Meaning of Work

We’re sitting in the third waiting room of the day. The first was not like a waiting room at all. Its high ceilings, ceramic tile floor, and overstuffed chairs felt more like the foyer of a fancy hotel than the entranceway of a hospital. The second waiting room, with a sign marked “Radiology” hanging above […]

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Five Reasons Every Leader Should Keep a Journal

I just unwrapped the cellophane from a brand new Moleskine journal. I get a thrill every time I break open a new notebook, move the tassel to page one, and embark on filling its 240 acid-free pages. This is Moleskine journal Volume 21, the other 20 five-inch by eight-inch volumes line my shelf like soldiers […]

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You May Be Smartphone Stupid If …

It’s the technology we love to hate, but can’t live without: our smartphone. That’s the conclusion an MIT research study reached about the personal impact of inventions in the last century. The smartphone handily beat out the alarm clock, the television, and email. Do you agree? As amazing as our smartphones are—with apps for doing […]

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Do Your Metrics Matter? Four Critical Questions

I’ve never met a business leader who’d actually say, “Oh no, metrics don’t matter to me.” Have you? I didn’t think so. So why ask the question, “Do your metrics matter?” Because I’ve found the way most business leaders operate is like they’re practical atheists when it comes to metrics. I know, I know that’s […]

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