Nintex Situational Sales Leadership Quiz 26 Situational Sales Leadership Final Fun Quiz 1 / 20 1. The first question a Situational Sales Leader asks in assessing the development of a sales rep is: What is the goal or task? What is this person’s competence? What is this person’s commitment? Have you been vaccinated for COVID 19? 2 / 20 2. The two dynamics Situational Sales Leadership uses to assess the development of a sales rep are: Performance and Professionalism Competence and Commitment Drive and Dedication Energy and Enthusiasm 3 / 20 3. Commitment in Situational Sales Leadership is the assessment of a salesperson’s: Enthusiasm Motivation Confidence All of the above None of the above 4 / 20 4. Competence in Situational Sales Leadership is the assessment of a salesperson’s: Past experience Future potential Demonstrated proficiency Charming personality 5 / 20 5. It is entirely possible for a salesperson to be at Development Level 1, 2, 3, and 4 all at the same time related to the various goals and tasks they need to complete. True False 6 / 20 6. The two dynamics that Situational Sales Leadership uses to respond to various development levels are: Advice and Encouragement Direction and Support Correction and Instruction Peanut Butter and Jelly 7 / 20 7. Support provides sales reps with: Open-ended questions Encouragement Autonomy All of the above None of the above 8 / 20 8. Which of these activities is not providing direction: Teaching Training Listening Correcting 9 / 20 9. Which of the leadership styles affirms the enthusiasm of someone new to a goal or task and then leans in, giving clear instructions and concrete examples? Leadership Style 1 Leadership Style 2 Leadership Style 3 Leadership Style 4 10 / 20 10. Which of the leadership styles has no margin for error? If you’re too directive, it doesn’t build a salesperson’s commitment. If you’re too supportive, it does doesn’t build a salesperson’s competence. Leadership Style 1 Leadership Style 2 Leadership Style 3 Leadership Style 4 11 / 20 11. Which of the leadership styles asks lots of questions and listens, helping a salesperson hear their own voice and find their own way? Leadership Style 1 Leadership Style 2 Leadership Style 3 Leadership Style 4 12 / 20 12. Which of the leadership styles pushes for little bit more—a stretch goal—so a more seasoned seller doesn’t get bored? Leadership Style 1 Leadership Style 2 Leadership Style 3 Leadership Style 4 13 / 20 13. The correct spelling for Nick's surname is: Slater Slatter Slayter Sleater 14 / 20 14. After clarifying the goal or task a sales rep needs to complete, next you assess competence by asking, "Is this salesperson learning how to do this goal or task or are they doing it already?" True False 15 / 20 15. James is excited to begin tackling his call list. He’s never been in sales before, but based on a YouTube video he just watched, all he has to do is pick up the phone and start “dialing for dollars.” On this task James is: Development Level 1 Development Level 2 Development Level 3 Development Level 4 James is Development Level 1 at this task because he's never done outbound phone prospecting before and he's super excited about it. He doesn't know what he doesn't know. 16 / 20 16. Emma is super frustrated trying to put together a competitive analysis her manager asked her to complete. She’s never done one before, doesn’t know where to start, and can’t make sense of any of the information he sent her. She’s seriously thinking of giving up on the project. On this task Emma is: Development Level 1 Development Level 2 Development Level 3 Development Level 4 Emma is Development Level 2 at this task because she doesn't know how to assemble a competitive analysis and she's super frustrated because her manager isn't giving her any help with it. 17 / 20 17. Mason doesn’t see any value in completing call reports in Sales Force. Although it’s easy for him to do, he doesn’t like doing it and feels that Big Brother is always watching him. On this task Mason is: Development Level 1 Development Level 2 Development Level 3 Development Level 4 Mason is Development Level 3 at this task because he knows how to complete the reports he's being asked to do in Sales Force, he's just not motivated to do them. 18 / 20 18. In a one-on-one with a new team member, Taylor is providing this salesperson with concrete examples of effective outbound phone prospecting. She’s also set up times where he can shadow the calls of other team members who excel at this task. Taylor is using: Leadership Style 1 Leadership Style 2 Leadership Style 3 Leadership Style 4 19 / 20 19. Kyle is frustrated because another big deal he forecasted to close pushed to the next quarter. His manager let him vent his frustration but then worked with him to build close plans for key accounts in his pipeline. Kyle’s manager is using: Leadership Style 1 Leadership Style 2 Leadership Style 3 Leadership Style 4 The response of Kyle's manager is brilliant here, because he needs BOTH support for his frustration AND direction to build his competence with better close plans. This is a perfect Leadership Style Two. The response of Kyle's manager is brilliant here, because he needs BOTH support for his frustration AND direction to build his competence with better close plans. This is a perfect Leadership Style Two. 20 / 20 20. Oliver’s sales team is the top sales team in the company when it comes to lead generation. The head of sales wants them to assess a new outbound email marketing plan. Oliver has given the plan to the group, asked them to work on it together, and come to him with any questions. Oliver us using: Leadership Style 1 Leadership Style 2 Leadership Style 3 Leadership Style 4 The temptation in this situation is to do too much as a sales manager and undermine the autonomy of your team. Oliver realizes that his salespeople are both competent and committed to this task and leads them using a Style 4. The temptation in this situation is to do too much as a sales manager and undermine the autonomy of your team. Oliver realizes that his salespeople are both competent and committed to this task and leads them using a Style 4. Your score isThe average score is 85% LinkedIn Facebook Twitter VKontakte 0% Restart quiz