There’s a universal truth about human behavior that most leaders fail to fully utilize. And the truth is this: deadlines drive action. To prove my point, I submit to you three widely divergent but incredibly revealing examples: the IRS, the airline industry, and my children growing up. It’s unlikely that any of us living in […]
Read MoreIt’s not true because it rhymes, but its rhyme helps us remember the truth. And the truth is this: leaders are readers. That is, effective leaders are extensive readers. Why is this true? Because reading forces us to think. Really think. It compels us to consider different—sometimes radically different—perspectives. And reading provides us an inexhaustible […]
Read More121, that’s the amount of email business professionals send and receive in an average day, according to the Email Statistics Report published by the Radicoti Group in 2014. That number’s not going to decrease any time soon. Radicoti researchers forecast the amount of email sent or received in an average business day will rise to […]
Read MoreIt’s the one question never to ask in sales. Not that it’s a bad question. In its day I’m sure it was quite serviceable. Perhaps, even, insightful. But not any more. Ask this question and you’ll get rolled eyes and blank stares. You’ll look like every other sales leach prowling the planet, and you won’t […]
Read MoreChange or die. That’s what the bumper sticker said on the car in front of me. As stark as that statement may seem, it’s been my experience from over a decade of working with organizations both large and small, the latter is preferred over the former. Not that anyone would it admit it. No respectable […]
Read MoreSuperman has superpowers. But Superman has a fatal flaw: he can’t be all places at all times. As a result, a lot of things don’t get done. Really important things, like feeding starving children, keeping airplanes from falling out of the sky, and finding a presidential candidate we can actually support. When you can’t be […]
Read MoreJenean manages an enterprise sales team for a rapidly growing technology company. She sits in Seattle with half of her team selling out of the Seattle office. The other half of her team, however, sells out of a Boston office, and one of her sales reps works in London. This is not some rare occurrence. […]
Read MoreOne of the favorite things my wife and I like to do together is try out a new brew pub. We live in the Pacific Northwest, and a new microbrewery seems to pop up every week, so there’s no lack of options to explore. A few weeks ago we were sipping beer (Okay … she […]
Read MoreWalk into any mall in any city in America and you’ll be confronted with a dizzying array of things to buy. Clothes, shoes, jewelry, furniture, watches, computers, televisions, and enough food to feed an army (or two or three or four). Try to buy everything that catches your eye, and you’ll soon end up broke […]
Read MoreIt started with an earthquake. Then came the tsunami. A giant 50-foot wave overwhelmed the seawall at the Fukushima Power Plant and flooded generators cooling the cores. In rapid succession, three nuclear reactors melted down. That tragic event happened five years ago this month. Thousands lost their lives and the worst nuclear disaster since Chernobyl […]
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